Privacy policy

Privacy Policy

This Privacy Policy describes how Chiba Chaba ("we", "us", "our") collects, uses, and protects your personal data when you visit our online store or make a purchase.

Data Controller

The data controller is SIA "Chibachaba".

SIA "Chibachaba"
Registration Number: 40203568252
VAT Number: LV40203568252
Registered Address: Tulpju iela 1 - 15, Carnikava, Carnikavas pagasts, Ādaži Municipality, LV-2163, Latvia
Email: info@chibachaba.com
Phone: +371 26020311

What Data We Collect

When placing an order or using our online store, we may collect the following information:

  • first and last name;
  • shipping and billing address;
  • email address;
  • phone number;
  • payment information;
  • order history;
  • IP address;
  • device and browser information;
  • cookie and analytics data.

How We Use Your Data

We use personal data to:

  • process and deliver orders;
  • provide customer support;
  • process payments;
  • communicate regarding order status;
  • improve our online store and services;
  • prevent fraud and ensure security;
  • send marketing communications if you have provided consent.

Legal Basis for Processing Personal Data

We process personal data based on:

  • performance of a contract;
  • compliance with legal obligations;
  • our legitimate interests;
  • your consent, where required.

Sharing Data with Third Parties

To operate our online store, we may share necessary data with trusted service providers, including:

  • Shopify;
  • payment processing service providers;
  • shipping and logistics partners;
  • Google Analytics;
  • Google Ads;
  • Meta (Facebook and Instagram);
  • Klaviyo or other email marketing service providers.

Data is shared only to the extent necessary to provide the relevant service.

Cookies

Our online store uses cookies and similar technologies to ensure website functionality, analyze visitor behavior, and improve user experience.

You may manage cookie settings through your browser. Disabling certain cookies may affect website functionality.

Marketing Communications

If you have provided consent, we may send information about news, promotions, and special offers.

You may opt out of receiving marketing communications at any time by using the unsubscribe link in emails or by contacting us.

Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.

Your Rights

Under applicable data protection laws, you may have the right to:

  • request access to your data;
  • request correction of your data;
  • request deletion of your data;
  • restrict data processing;
  • object to data processing;
  • receive a copy of your data;
  • withdraw previously given consent.

Data Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.

Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. The updated version will be published on this page.

Contact Us

If you have any questions regarding this Privacy Policy or the processing of personal data, please contact us:

Email: info@chibachaba.com
Phone: +371 26020311 Phone: +371 24206590